SALES@CROCUSONLINE.COM

HOTE LINES

Artisan

+1 (469) 654-4744

+966 53 777 4358

CROCUS INTERNATIONAL GROUP

Unit No. CG/70, Ground Floor, Carnival House, off, General Arun Kumar Vaidya Marg, Malad East, Mumbai, Maharashtra 400097, India

CROCUS INTERNATIONAL FZE LLC

SHARJA BUSINESS CENTER UAE

CROCUS INTERNATIONAL EST.

ABDULLA FOUAD ROAD DAMMAM KSA

SALES@CROCUSONLINE.COM

Terms & Conditions – Privacy Policy – Return & Refund Policy

Terms & Conditions

1. Introduction

Welcome to Crocus International WLL. By accessing our website (https://www.crocusonline.com and utilizing our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

2. Services Offered

Crocus International WLL provides a range of consulting services, including but not limited to:

IT Solutions
Artificial Intelligence Applications
Cybersecurity Assessments and Audits
ISO Consulting
Project Management
Advanced Non-Destructive Testing (NDT) Solutions
Supply Chain Procurement Services
Corrosion Control Services
Marine Security Solutions
Company Formation Services

3. Use of Website

You are granted a limited, non-exclusive, and revocable license to access and use our website for informational purposes. Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Crocus International WLL and is protected by intellectual property laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

5. Cybersecurity Obligations

Both Crocus International WLL and clients agree to implement and maintain reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. Clients are responsible for ensuring that any data provided to Crocus International WLL is free from malicious content. In the event of a cybersecurity incident affecting the services provided, both parties agree to promptly notify each other and cooperate in any subsequent investigation or remediation efforts.

6. Limitation of Liability

Crocus International WLL shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, our website or services, including but not limited to damages resulting from cybersecurity breaches, except where such breaches are due to our gross negligence or willful misconduct.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the Kingdom of Bahrain.

Privacy Policy

1. Information Collection

We collect personal information such as your name, email address, phone number, and any other details you provide when you:

Fill out contact forms on our website
Inquire about our services
Subscribe to our newsletters or other communications

2. Use of Information

The information we collect is used to:

Respond to your inquiries and provide the services you request
Improve our website and services
Communicate with you about updates, promotions, and events related to Crocus International WLL

3. Data Sharing and Disclosure

Crocus International WLL does not sell, trade, or rent your personal identification information to others. We may share information with third-party service providers who assist us in operating our website and conducting our business, provided that those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites and encourage you to review their privacy policies.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at info@crocusint.org.

7. Changes to This Privacy Policy

Crocus International WLL reserves the right to update this privacy policy at any time. We encourage users to frequently check this page for any changes. Your continued use of the site after any change in this Privacy Policy will constitute your acceptance of such change.

Return & Refund Policy

As Crocus International WLL primarily offers consulting services, our return and refund policy is tailored to the nature of these services.

1. Service Satisfaction

Our goal is to ensure client satisfaction with our services. If you are not satisfied with the services provided, please contact us within 7 days of service delivery to discuss your concerns.

2. Refund Eligibility

Refunds are considered on a case-by-case basis. Eligibility for a refund depends on the nature of the service provided and the specifics of the dissatisfaction. Factors considered include:

The scope of the service agreement
The extent to which the service has been performed
The reasons for dissatisfaction

3. Refund Process

To request a refund, please contact our customer service team at info@crocusint.org with the following details:

Your name and contact information
The service purchased
The reason for the refund request

We will review your request and notify you of the outcome within 14 business days.

4. Non-Refundable Services

Certain services may be non-refundable. These include, but are not limited to:

Services that have been fully performed and delivered as agreed
Customized consulting services tailored specifically to the client’s requirements

Any such non-refundable terms will be clearly communicated before the commencement of the service.

5. Contact Information

For any questions or concerns regarding our return and refund policy, please contact us at:

Email: SALES@CROCUSONLINE.COM
Phone: +919469015580